Frequently Asked
Questions.
Find answers about our electric scooters, e-bikes, delivery, payments, returns and warranty.
We offer electric scooters, e-bikes, off-road bikes, dirt bikes, electric motorcycles and selected riding accessories.
Consider the intended use, motor power, battery capacity, range, rider weight, riding environment and desired speed. If you need help choosing a model, contact our team.
Yes. Product pages include available specifications, features and product information. Always review the individual product page before placing your order.
Yes. We provide delivery options across the UAE. Delivery timing can vary depending on the destination, product and order details.
Same-day delivery may be available for selected areas and orders. Availability depends on the order time, location and product.
Our team can provide delivery information based on your order and destination. Contact us if you need assistance.
Cash on Delivery is available on eligible orders. Availability can depend on the product and delivery destination.
Yes. Card payment is available through the payment options provided at checkout.
Tabby and Tamara payment options are available where supported and eligible at checkout.
Returns are subject to our Return & Refund Policy. Please review the policy before placing an order.
Return delivery charges are the customer's responsibility unless otherwise stated in our Return & Refund Policy.
Products must meet the conditions described in our Return & Refund Policy. Please inspect your product carefully before use and keep the original condition where applicable.
Warranty coverage can vary by product and brand. Please check the individual product information or contact our team before purchasing if you need warranty details.
You can contact UAE SCOOTERS by phone at +971 52 285 7042 or email us at uaescootersoffical@gmail.com.
Still have a question?
Our team is ready to help with product information, orders, delivery and other enquiries.
Contact UAE SCOOTERS