Ride With Confidence.
Your product warranty depends on the specific product and brand. We provide warranty support according to the applicable warranty period and warranty terms for your product.
Warranty Period
Warranty periods are product and brand specific. Your exact warranty period will be based on the warranty information provided with your product, product listing, invoice, or applicable brand warranty terms.
Important Warranty Condition
Warranty coverage is subject to the applicable product and brand warranty terms. Motor and battery warranty claims may not be covered if the motor, battery, wiring, controller, or related components have been modified, opened, rewired, tampered with, or repaired without authorization.
What Warranty Covers
Warranty coverage depends on the product and the applicable brand warranty terms. Where applicable, motor and battery are covered for manufacturing defects during the stated warranty period.
⚙️ Motor Warranty
- Manufacturing defects in the motor may be covered during the applicable warranty period.
- The motor must remain in its original condition.
- Unauthorized modification, rewiring, opening, or tampering may void motor warranty coverage.
- Warranty eligibility is confirmed after product inspection.
🔋 Battery Warranty
- Manufacturing defects in the battery may be covered during the applicable warranty period.
- The battery must not have been modified, opened, rewired, or tampered with.
- Damage caused by incorrect charging, misuse, or unauthorized modification may not be covered.
- Warranty eligibility is confirmed after inspection.
What May Not Be Covered
The following situations may fall outside standard warranty coverage, depending on the applicable product and brand warranty terms:
How To Make A Warranty Claim
Our team will review the product and warranty information before confirming whether the issue is covered.
Contact Us
Contact UAE SCOOTERS with your order details and describe the issue.
Provide Details
Share your order information, product details, and requested photos or videos if required.
Inspection
The product or affected component may be inspected to determine the cause of the issue.
Warranty Resolution
If the issue is covered, the applicable warranty solution will be provided according to the product and brand warranty terms.
Need Warranty Support?
If you have a warranty question or need help with a product issue, contact UAE SCOOTERS and our team will assist you.
📞 +971 52 285 7042